Privacy Policy

Effective Date: February 6, 2025

At Luxury MooncakeShop, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (mooncakeshop.click) or purchase our luxury mooncakes. By accessing or using our website, you agree to the terms and conditions outlined in this policy.

1. Information We Collect

We collect two types of information:

  • Personally Identifiable Information (PII): This includes information that can identify you, such as your name, email address, phone number, shipping and billing address, and payment details. We collect PII when you make a purchase, create an account, subscribe to newsletters, or engage with customer support.

  • Non-personally Identifiable Information: This includes data such as your IP address, browser type, device type, and usage statistics. This data helps us improve our website’s performance and functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Transaction Processing: Your PII is necessary to process payments, fulfill orders, and deliver your products.

  • Customer Service: Your feedback and inquiries help us enhance customer service and personalize your experience.

  • Marketing Communications: We may send promotional emails or newsletters with updates, offers, and product news. You can opt-out at any time by unsubscribing.

  • Website Optimization: Non-personally identifiable information helps us understand user behavior and improve the website experience.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers that assist with website operations, order fulfillment, and payment processing. These third parties are obligated to keep your information confidential and use it solely for our business purposes.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us remember your preferences and track your browsing activity. You can manage your cookie settings through your browser. Please note that disabling cookies may impact some website features.

5. Data Security

We are committed to protecting your personal information. We use SSL encryption to safeguard your payment and personal details during transmission. However, no data transmission or storage method is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information by logging into your account or by contacting us directly. If you wish to opt-out of marketing communications, you can click the unsubscribe link in any promotional email we send.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take immediate steps to delete it.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Address: 1234 Maple Street, Suite 100, Minnesota, USA
Phone: (651) 555-9876
Email: info@mooncakeshop.click